Comments on: Review: Mozy for Mac OS X (beta)

By: jonathan payne

jonathan payne — Mon, 25 Feb 2008 08:54:43 +0000

Yeah - installed the Mac client yesterday and it took all night to upload 30Mb. I have an 80 kbyte/second upstream connection, and it seems to be using at most 10 kbytes/second but usually closer to 500 bytes/second. Yes, that’s bytes.

I should have tried the demo version first …

By: brian

brian — Tue, 19 Feb 2008 02:38:42 +0000

I love the idea of offsite reliable backups. However, I’ve been working on getting a full backup (72 GB) for over two months. Slowly but surely I’m getting there. I have a 2.4+ Mbps connection but Mozy only utilizes 0.056 Mbps. They call it Mozy for a reason I guess.

By: Jason

Jason — Wed, 13 Feb 2008 00:08:02 +0000

I just installed it and the performance is very slow. I’m getting 0-2 Kbps. At that rate, it will take a year to upload the 30 GB of files I selected. There is no bottleneck in my network since I tested at over 1500 Kbps upload with the Speakeasy bandwidth tester tool.

Good thing I didn’t pay for a year upfront. I’m likely to cut my losses and cancel my subscription.

By: John

John — Tue, 18 Dec 2007 15:43:37 +0000

I’ve been using it on windows for over a year and on my MacBook for about 6 months. Very happy with it on both.

I’ve been getting upload rates of 1 Mb/s on both platforms, so I’m consistently able to upload about 10 GB/day on either. No problems. You may have a bottleneck elsewhere in your network.

By: Heinz

Heinz — Thu, 27 Sep 2007 21:17:51 +0000

@Chris,… you are right - months later, same problem. I uploaded 46MB in 2 Weeks now, … I guess it will take a while for my 160GB - I think the mac version is not comparable to the win version… its completly broken.

By: Chris

Chris — Mon, 14 May 2007 02:47:52 +0000

@Don: I took your advice and gave Mozy another look. I installed the newest Mac beta and it’s even worse now. It hangs at Scanning Backup Sets in the “Starting Mozy Configuration” screen. It just scans my Microsoft Office files over and over and over and over. Plus, when I installed it the first time, I’m pretty sure I checked the box to install updates automatically, so I should have been working with the newest version all along, theoretically, right?

By: Don Carlos

Don Carlos — Sat, 12 May 2007 14:30:49 +0000

Chris,

My experience has been different, except for the big log file bug, which was fixed TWO releases ago. I’ve been patient with Mozy because in their MacMozy release statement they said this is really beta software and to please report bugs:

“We’ve done our best to work out any bugs we could find, but like any beta software, there’s always a chance you could find one that we’ve missed. If you do please let us know at macsupport@mozy.com.”

Regardless, I’ve still had a good experience. I’ve used Mozy on my Windows machines since day one, a year and a half ago. They are very responsive in support. So, try the bug fix and see if that fixes the problems you’ve experienced.

Good luck,
Don